A reliable and robust Point of Sale (POS) system equipped with powerful hardware is essential in the smooth management of running large events or operations. Here, we will discuss the role that POS hardware can play in streamlining such events, and the essential types of POS hardware for any business running successful large scale operations.
Why are POS Systems Important for Large Scale Operations?
While POS systems are essential in any type of customer-service oriented business, they are especially needed during the running of larger scale events. These event types have various nuances that make their requirements more complex when compared to a smaller venue such as a cafe or bar. For example:
Increased Load: Event POS systems need to be designed to handle a large volume of customers and transactions simultaneously.
Ticketing System Integration: At large events like concerts, POS systems need the ability to integrate with event ticketing systems.
Speedy Scanning: Systems designed to withstand a faster pace of work, such as the scanning of numerous tickets (for example barcodes or QR codes), with functionality that is also easy for event staff to operate.
POS systems for operations like concerts, festivals, and other large events are the backbone of successful event management organisations. Proper usage of POS systems at large events ensures efficiency, and the ability to seamlessly manage complex high volume productions at scale, across multiple locations. Properly used point of sale systems that make use of up to date POS hardware can also streamline operations, ensure accuracy, and provide valuable post-event insights for event organisers to analyse, and take action on.
What is POS System Hardware?
POS hardware refers to the applications and technologies that facilitate the management of sales transactions and related operations at the point where goods or services are purchased. It can refer to any type of technology that supports the functioning of a POS system. This can include the hardware (physical components) that are essential for managing sales, inventory, and customer interactions efficiently.
Types of Essential POS System Hardware
There exist many types of POS system hardware integrations. Below we break down the top 3 essential POS hardware components for managing larger events and operations.
POS Terminal Order Monitor
Starting with the essentials, the POS terminal itsself forms the basic component of any POS system. This piece of hardware is usually composed of various elements, the largest of which being an order display monitor. This monitor functions as a touch screen, and generally runs on cloud-based software, and can integrate seamlessly with the POS system itself. The display can be customised to suit the needs of any business, but has the ability to show data such as incoming orders, stock levels, and can also include customer display features.
For larger scale events or operations, having the latest in POS terminal monitors can help reduce delays caused by manual communication or paper tickets. Having multiple monitors means the ability to handle a large volume of orders across multiple POS terminals, helping to ensure the smooth running of large fast paced events.
POS Printers
POS printers are small pieces of hardware that can print items such as receipts from a POS system. Features of POS printers can include drop in paper loading, multi-colour printing, right side up printing for kitchen orders, and flexible paper widths. This type of POS hardware is essential for large scale events because they provide fast and reliable printing of items such as tickets, receipts, and order confirmations. Other benefits can include:
- Enhancing Customer Satisfaction: The ability to print receipts can build customer trust, by providing proof of purchase and purchase amount, which can be referred to later if any ordering issues arise.
- Increases Efficiency: Receipts can include items such as order tracking SKUS, custom messages, and custom QR codes. They can be a form of communication with customers, making it easier to send unified messages out to clients during busy periods.
- Compliance and tracking: Finally, POS printer hardware can work to ensure events are compliant, and have proper paper trails and inventory tracking when tackling large volumes of orders. This also covers topics such as meeting local tax requirements, and providing evidence for auditors if ever needed.
Scanners
Scanners for POS systems are devices designed to read and interpret information such as bar and QR codes. They help streamline point of sale transactions, especially at ticketed events such as at concerts or stadiums. They enable the quick and effective capturing of data, and ensure event efficiency through the steady processing of event guests. POS Scanners can be both fixed and mobile (hand-held). Hand held scanners are particularly useful for larger scale events with multiple points of entry, or at events that require pre-purchase of food, drinks, or products with pick-up at an alternate location.
The Best POS System Hardware Integrations for your Event
H&L POS is a pioneer in POS technology in Australia, with a specialisation and focus specifically on hospitality. Along with our POS technology, we offer a variety of powerful, reliable POS hardware solutions, designed to improve the efficiency and running of your event, no matter the size. Book a demo, or contact us to find out more about our event POS software today.