At H&L our total focus is to ensure our clients have access to the most current and innovative technology.  Our ongoing commitment is to streamline your business and help you maximise your profit.

2019 has been a year of innovation for H&L, which has reinforced this commitment and bought many new benefits to our venues. Here are just a few:

MANAGEMENT CONTROL

Whether you manage one or multiple venues, you can easily keep your finger “on the pulse” of your operations 24/7 on any device, with H&L’s Dashboards Function. This Dashboard allows you to access sales and tender information via several graphical and downloadable reports, in summary, or in detail with multiple filters to “drill down” on specific metrics.

This new Cloud Solution is by far the biggest bonus with our latest version of our back-office system, Sysnet 9.0.0.

KITCHEN CONVENIENCE

Our Order Display Monitor integrates seamlessly with the H&L system and is a cloud-based software that runs on any device that supports a Chrome-based browser.  Incoming orders appear on a visual display to give you complete control over the entire order queue.  It is packed full of features that are designed to improve accuracy, optimise efficiency and improve delivery to your customers every time.

FOR CUSTOMERS AT YOUR VENUE

Our Order at Table Function places food and drink orders in the hands of your customers and helps increase profitability by improving their experience.

No longer do your customers have to make their way to the bar or catch the eye of your staff, they can relax, enjoy time with family and friends, order, pay and be served, without ever leaving the table.

Similarly, at events, our In-seat Ordering Function offers the same convenience, as does our In-Room Ordering Function with customers in accommodation premises.

FOR YOUR CUSTOMERS WHO WANT TO BOOK AHEAD

BooKBooK is our advanced cloud-based electronic restaurant booking system that integrates with the H&L POS. BooKBooK allows you to collect online bookings 24/7 for FREE, seamlessly collect deposits and know what tables are booking in “real-time”, to maximise the number of diners in your venue.

FOR YOUR CUSTOMERS AT HOME

No longer do you need to miss out on sales when your customers want to stay at home.

H&L interfaces with several online ordering and delivery apps, either directly or through our middle-ware partner Doshii.  These include Deliveroo, Open Table, TableTime and many more.

This allows extension of your menu to outside your venue, giving you the ability to increase sales.

FOR MANAGEMENT

Whether you manage one or multiple venues, you can easily keep your finger “on the pulse” of your operations 24/7 on any device, with H&L’s Dashboards Function. This Dashboard allows you to access sales and tender information via several graphical and downloadable reports, in summary, or in detail with multiple filters to “drill down” on specific metrics.

24/7 TRAINING & SUPPORT ONLINE

Our Client Portal is an ever-growing resource with content including documentation, videos and FAQ’s and is a great source of training and support for your venue.

There is also a “Critical Troubleshooting guides” section where you can find self-help documents to manage those urgent or common issues as well as an audit trail of your logged support calls.

Access is via a unique Username and Password, which can be accessed via the HL Client Portal Link.

BUT WAIT, THERE’S MORE!

In this article, we have only “scraped the surface” of the innovations and improvements made to the H&L POS.  Our Account Managers are always available to elaborate on how these enhancements can help improve your venues efficiency and profitability.

Simply provide your details below, and your Account Manager will be in touch OR give us a call on 1800 778 340 and we will connect you.