Main Benefits
Allow your customers to order for Pickup & Delivery directly from your website and social media channels
At your venue, minimise physical contact with customers by allowing them to order and pay from their table
No download required - Easy setup, only takes a few days to go live
Our clients reported an increase of their restaurant’s gross income by 5%-10%
Menu configuration & items
When adding a new menu, you can set up a specific location and schedule options, either recurring or for a specific date.
When listing your items, you can enter a description and dietary requirements such as vegetarian, vegan, gluten free, nut free, diary free. This will allow your customers to be able to see which products they can pick up depending on their allergies.
Setting up for Delivery and Pickup
You can choose to offer Delivery only, or Pickup only or include both as an additional option.
Orders will be sent to the Sysnet system and printed using the designated printer with customer and delivery details.
You can set a minimum order total that must be met. The minimum order total excludes delivery fee.
Item availability
Customers can choose a requested date and time for pickup and delivery orders. The date and time options are determined by the menu schedules for the ordering widget.
When the customer chooses a date and time, the menu/s scheduled for that time are loaded.
The items within the order are checked to ensure they are available. If they aren’t, the customer is warned and must remove items from the order or change the requested time.
Order workflow
Once the payment is approved, the order is taken and sent to the Sysnet integration. If the order fails to be received by the venue within 5 minutes or fails to process, we email the venue that the order failed. As a result, venues have control over what they do with orders, they are able to accept or reject the order manually in the OrderNow.
Want to find out more?
Sign up for a short demonstration from one of our friendly experts.